Customer Service - Thorsten Meyer AI

AI & Work

Man Vs Machine? Hybrid Teams in Customer Service

Inevitably, hybrid customer service teams are transforming support—discover how human and AI collaboration is shaping the future of customer experience.

Thorsten Meyer
May 26, 2025

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AI & Work

AI Replaces Impulse Buying With Precision Prediction

Forces behind AI's shift from impulse buying to precise predictions are reshaping…

Thorsten Meyer
October 6, 2025

AI & Work

AI Is Learning Ethics — but Can It Make Moral Shopping Choices?

AI is learning ethics to navigate moral dilemmas, but can it truly make responsible…

Thorsten Meyer
October 6, 2025

AI & Work

In the AI Era, Transparency Becomes the Ultimate Trust Signal

Lifting the veil on AI processes is essential for building trust, but the true…

Thorsten Meyer
October 6, 2025

AI & Work

Algorithms Are Learning How to Manipulate Human Desire

What if algorithms are secretly learning how to manipulate your desires, and…

Thorsten Meyer
October 6, 2025